On October 28, I presented my paper “Using Collaboration Patterns for Contextualizing Roles in Community Systems Design” at the Community Informatics Research Network 2010 Conference (CIRN 2010) in Prato, Italy. Here are the abstract of and link to the paper, as well as the presentation.
Activation of collaborative communities is hampered by the communicative fragmentation that is at least partially caused by their distributed tool systems. We examine the role of domain, conversation, and functionality roles in modelling community activation. We show how collaboration patterns can be used to design appropriate socio-technical solutions. These patterns contextualize the various types of roles by linking them to the (1) relevant usage context (2) communicative workflow stages and (3) functionality components across the tool system.